SUSTAINABILITY ROADMAP

We want to accelerate change across the jewelry industry by delivering agenda-setting goals aligned to the following UN's Sustainable Development goals.

We've rolled out new boxes, bags and stickers, which are 100% recyclable and use only FSC paper, saving 1.8 million A4 sheets of paper per year and reducing Greenhouse Gas (GHG) emissions by 83%.

Our carbon policy is to avoid and reduce it wherever possible. Where we can't yet do that, we are carbon-neutral through offsetting but we know this is not the solution. To reduce our carbon emissions we're:

• Switching to green energy in all stores and offices within our control.
• Consciously avoiding gas as our source of heating.
• Choosing to partner with manufacturers who are aligned with our vision and invested in reducing their environmental impact.

We only use 100% recycled gold and sterling silver. As a result, we're reducing our emissions by 2/3. This means we've saved 2,689 tonnes this year by exclusively using recycled silver and gold (enough to drive around the world 2,600 times - 61.8m miles!)

Our jewellery recycling programme accepts all pieces, regardless of brand and we've recycled over 2,500 pieces since launch. Our 5 year replacement warranty and lifetime repair service means you can purchase less and wear longer. Plus, our discontinued designs are sold through at fair prices and don't go into landfill as part of our zero-landfill policy!

On International Women's Day, 10% profits from our White Tide Jewelry were donated to Women for Women International, supporting women facing inequality around the world.

In May, 10% profits from our Liquid Lava Jewelry were donated to the Choose Love humanitarian charity, which provides humanitarian aid to, and advocates for, global refugees.

All of our supply partners have signed our annually reviewed Code of Conduct agreement, which sets out their commitment to transparent sourcing, packaging, energy use, Health & Safety and Equality, Diversity and Inclusion. The code also includes a commitment to use sustainable raw materials and packaging.

Our jewellery is thoughtfully handcrafted before it makes its way to you. That is the quality standard behind every LULUONLY piece and a promise we can make because our suppliers are family.

In fact, all our workshops go through regular Intertek Workplace Conditions Assessments audits to ensure fair wages and hours, employee rights, health and safety, and responsible corporate governance.

Further, we ensure 100% of our diamonds are responsibly sourced by adhering to the Kimberley Process and the World Diamond Council System of Warranties.

To hold ourselves accountable and make sure we are delivering on our promise, we've partnered with others who share this goal, both inside and outside of our industry.

Since 2020, LULUONLY has been committed to the UN Global Compact corporate responsibility initiative and its principles in the areas of human rights, labour, the environment and anti-corruption.